Shipping policy

Free shipping, always. Shipping is included in our product pricing — no surprise fees at checkout.
Processing & delivery time: Please allow 3–7 working days for your order to arrive. Since some items are shipped directly from our suppliers, delivery times can vary slightly depending on stock location — we'll keep you updated if anything changes.
Order tracking: Where available, you'll receive tracking information by email once your order has shipped.
Delivery area: We currently ship within South Africa only.
If your order is taking longer than expected, reach out to pawfin@protonmail.com and we'll check on it for you.